How to Factory Reset an Android Before Selling

By The BuyBackBear Team · Published June 1, 2026 · Updated June 1, 2026 · 5 min read

Android phones have a Factory Reset Protection (FRP) lock tied to your Google account. If you reset without removing your accounts first, the phone gets stuck on account verification, and becomes unsellable. Do these steps in order.

Key takeaways

  • Factory Reset Protection locks Android phones to your Google account, so you must remove accounts before resetting or the phone becomes unsellable.
  • Remove your screen lock and all Google accounts under Settings → Passwords & accounts to clear FRP before factory resetting.
  • After factory resetting, verify the phone doesn't ask for previous account verification before selling it.
  • Don't forget to remove your SIM and SD card before resetting the phone.

1. Back up

Back up to Google (Settings → Google → Backup) and/or your manufacturer's cloud, plus photos to Google Photos.

2. Remove the screen lock and your accounts

Turn off your PIN/biometrics, then go to Settings → Passwords & accounts and remove every Google account (and your Samsung account on Galaxy devices). This is what clears FRP.

3. Remove SIM and SD card

Eject the SIM and any microSD card so they don't ship with the phone.

4. Factory reset

Go to Settings → System → Reset → Erase all data (factory reset). After it reboots, confirm it does not ask you to verify a previous Google account.

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Frequently asked questions

What is FRP / Factory Reset Protection?+

A Google security feature that locks a phone to your account after a reset. Remove your Google account before resetting to avoid it.

Do I need the original box to sell?+

No. Just the device, we'll send packaging guidance. Don't ship accessories unless your quote includes them.