Instant trade-in quote
Sell my Samsung Galaxy A31
Condition guide
How we grade every device that comes in, in plain English.
| Condition | What it means |
|---|---|
| Flawless | No scratches or scuffs anywhere. Screen and body look like new. Fully working, no cracks. |
| Good | Light, minor scratches or scuffs from normal use, none deep. No cracks or dents. Fully working. |
| Fair | Heavier scratches, scuffs, or a small dent, but no cracks in the glass or screen. Fully working. |
| Cracked screen | Cracked or chipped screen or back glass, but it still powers on and the touchscreen works. |
| Broken | Powers on but has a fault, a bad display, or a part not working (camera, buttons, Face ID). |
| Won't power on | Won't turn on or hold a charge. We still buy it for parts. |
At inspection
Common Galaxy A31 issues we check at inspection
- Screen burn-in on Super AMOLED display. Ghost images from status bar, navigation buttons, or keyboard visible on the Super AMOLED panel after extended use, especially noticeable on lighter backgrounds.
- Battery degradation below 80% health. The 5000mAh battery, while large, shows significant capacity loss after 2-3 years of regular use, leading to shorter battery life.
- Cracked or damaged screen. Physical damage to the display, often from drops, resulting in cracks, dead pixels, or touch unresponsiveness.
- Charging port issues. The USB-C port can become loose, corroded, or damaged, leading to intermittent charging or failure to charge.
- Software glitches or FRP lock. The device may exhibit software instability, or be locked by a previous owner's Google account (FRP lock), rendering it unusable without bypass.
- Cosmetic wear on plastic frame/back. Scratches, scuffs, and minor dents on the plastic frame and back cover due to the nature of the materials.
Real cash vs a carrier trade-in
Your Galaxy A31 offer is paid as real cash you can spend anywhere. A carrier “trade-in” of a similar size is bill credit spread over 24 to 36 months, and only while you buy a new phone and stay on their plan.
- Real cash by PayPal, Zelle, Venmo or check
- Yours to spend anywhere, no strings
- We beat any competitor’s written quote by $2
- Spread over 24 to 36 monthly bill credits
- Only if you buy a new phone and stay on plan
- Leave early and the remaining credit disappears