Instant trade-in quote
Sell my Samsung Galaxy Note 20
Condition guide
How we grade every device that comes in, in plain English.
| Condition | What it means |
|---|---|
| Flawless | No scratches or scuffs anywhere. Screen and body look like new. Fully working, no cracks. |
| Good | Light, minor scratches or scuffs from normal use, none deep. No cracks or dents. Fully working. |
| Fair | Heavier scratches, scuffs, or a small dent, but no cracks in the glass or screen. Fully working. |
| Cracked screen | Cracked or chipped screen or back glass, but it still powers on and the touchscreen works. |
| Broken | Powers on but has a fault, a bad display, or a part not working (camera, buttons, Face ID). |
| Won't power on | Won't turn on or hold a charge. We still buy it for parts. |
At inspection
Common Galaxy Note 20 issues we check at inspection
- Screen burn-in on Super AMOLED Plus display. Ghost images from status bar, navigation buttons, or keyboard visible on the OLED panel after extended use, common on devices with static UI elements.
- Battery degradation below 80% health. The 4300mAh battery showing significantly reduced maximum capacity after 2-3 years of typical use, leading to shorter battery life.
- S Pen malfunction or loss. The integrated S Pen may be damaged, unresponsive, or missing entirely, which is a key feature of the Note series.
- Cosmetic wear on aluminum frame. Scratches, dings, or scuffs on the aluminum frame due to normal handling and pocket wear, especially around the edges.
- Cracked or damaged screen glass. The Gorilla Glass 5 front can develop cracks or chips from drops, even if the display underneath is still functional.
- Camera lens scratches or damage. Scratches on the rear camera lenses can affect photo quality. The large camera bump is also prone to impact.
Real cash vs a carrier trade-in
Your Galaxy Note 20 offer is paid as real cash you can spend anywhere. A carrier “trade-in” of a similar size is bill credit spread over 24 to 36 months, and only while you buy a new phone and stay on their plan.
- Real cash by PayPal, Zelle, Venmo or check
- Yours to spend anywhere, no strings
- We beat any competitor’s written quote by $2
- Spread over 24 to 36 monthly bill credits
- Only if you buy a new phone and stay on plan
- Leave early and the remaining credit disappears