
Instant trade-in quote
Sell my Samsung Galaxy S24 Ultra
Condition guide
How we grade every device that comes in, in plain English.
| Condition | What it means |
|---|---|
| Flawless | No scratches or scuffs anywhere. Screen and body look like new. Fully working, no cracks. |
| Good | Light, minor scratches or scuffs from normal use, none deep. No cracks or dents. Fully working. |
| Fair | Heavier scratches, scuffs, or a small dent, but no cracks in the glass or screen. Fully working. |
| Cracked screen | Cracked or chipped screen or back glass, but it still powers on and the touchscreen works. |
| Broken | Powers on but has a fault, a bad display, or a part not working (camera, buttons, Face ID). |
| Won't power on | Won't turn on or hold a charge. We still buy it for parts. |
At inspection
Common Galaxy S24 Ultra issues we check at inspection
- Screen burn-in on Dynamic LTPO AMOLED 2X display. Ghost images from status bar, navigation buttons, or keyboard visible on OLED panels after extended use. While LTPO helps with refresh rate, burn-in is still a risk with AMOLED.
- Battery degradation below 80% health. Original 5000mAh battery showing <80% maximum capacity after 2+ years of typical use. This is a standard wear item for all lithium-ion batteries.
- Scratches or micro-abrasions on Corning Gorilla Armor display. While Gorilla Armor is more scratch-resistant than previous generations, it is not immune to scratches, especially from keys or abrasive surfaces. These are often visible under direct light.
- Minor scuffs or scratches on Titanium frame. The titanium frame, while durable, can still pick up scuffs and scratches from everyday handling and contact with surfaces.
- Camera lens scratches or smudges. Scratches or persistent smudges on the multiple camera lenses can affect photo quality. Sellers may not clean them properly.
- S Pen functionality issues. The integrated S Pen may have connectivity issues, responsiveness problems, or physical damage (bent tip, etc.).
Real cash vs a carrier trade-in
Your Galaxy S24 Ultra offer is paid as real cash you can spend anywhere. A carrier “trade-in” of a similar size is bill credit spread over 24 to 36 months, and only while you buy a new phone and stay on their plan.
- Real cash by PayPal, Zelle, Venmo or check
- Yours to spend anywhere, no strings
- We beat any competitor’s written quote by $2
- Spread over 24 to 36 monthly bill credits
- Only if you buy a new phone and stay on plan
- Leave early and the remaining credit disappears