Instant trade-in quote
Sell my Apple iPad Pro 5th Gen 12.9″
Condition guide
How we grade every device that comes in, in plain English.
| Condition | What it means |
|---|---|
| Flawless | No scratches or scuffs anywhere. Screen and body look like new. Fully working, no cracks. |
| Good | Light, minor scratches or scuffs from normal use, none deep. No cracks or dents. Fully working. |
| Fair | Heavier scratches, scuffs, or a small dent, but no cracks in the glass or screen. Fully working. |
| Cracked screen | Cracked or chipped screen or back glass, but it still powers on and the touchscreen works. |
| Broken | Powers on but has a fault, a bad display, or a part not working (camera, buttons, Face ID). |
| Won't power on | Won't turn on or hold a charge. We still buy it for parts. |
At inspection
Common iPad Pro 5th Gen 12.9″ issues we check at inspection
- Screen damage (cracks, dead pixels, pressure marks). The large 12.9-inch Liquid Retina XDR display is prone to cracks from drops. Pressure marks or dead pixels can also occur from impact or internal stress.
- Battery health significantly degraded. After 2-3 years of use, the 10758mAh battery often shows significantly reduced maximum capacity, impacting daily usability.
- Face ID malfunctions. The TrueDepth camera system for Face ID can fail due to hardware issues or damage, rendering a key feature unusable.
- Charging port issues. The USB-C port can become loose, damaged, or develop connectivity problems, preventing charging or data transfer.
- Speaker or microphone defects. Individual speakers or microphones can fail, leading to distorted audio or inability to record/transmit sound.
- iCloud lock / Activation lock. Devices sold without the original owner's Apple ID removed are unusable and often listed as 'for parts'.
Real cash vs a carrier trade-in
Your iPad Pro 5th Gen 12.9″ offer is paid as real cash you can spend anywhere. A carrier “trade-in” of a similar size is bill credit spread over 24 to 36 months, and only while you buy a new phone and stay on their plan.
- Real cash by PayPal, Zelle, Venmo or check
- Yours to spend anywhere, no strings
- We beat any competitor’s written quote by $2
- Spread over 24 to 36 monthly bill credits
- Only if you buy a new phone and stay on plan
- Leave early and the remaining credit disappears