Instant trade-in quote
Sell my Microsoft Surface Go
Condition guide
How we grade every device that comes in, in plain English.
| Condition | What it means |
|---|---|
| Flawless | No scratches or scuffs anywhere. Screen and body look like new. Fully working, no cracks. |
| Good | Light, minor scratches or scuffs from normal use, none deep. No cracks or dents. Fully working. |
| Fair | Heavier scratches, scuffs, or a small dent, but no cracks in the glass or screen. Fully working. |
| Cracked screen | Cracked or chipped screen or back glass, but it still powers on and the touchscreen works. |
| Broken | Powers on but has a fault, a bad display, or a part not working (camera, buttons, Face ID). |
| Won't power on | Won't turn on or hold a charge. We still buy it for parts. |
At inspection
Common Microsoft Surface Go issues we check at inspection
- Limited performance. The Intel Pentium Gold processor can struggle with demanding applications or heavy multitasking, leading to slower performance compared to more powerful tablets or laptops.
- Windows 10 S limitations. The initial Windows 10 S operating system restricts users to apps from the Microsoft Store, requiring an upgrade to Windows 10 Home/Pro for full desktop application compatibility.
- Average battery life. While adequate for light use, the battery life is often considered mediocre, especially when performing more intensive tasks or using it as a primary work device.
- Accessories sold separately. Essential accessories like the Type Cover keyboard and Surface Pen are sold separately, significantly increasing the overall cost.
Real cash vs a carrier trade-in
Your Microsoft Surface Go offer is paid as real cash you can spend anywhere. A carrier “trade-in” of a similar size is bill credit spread over 24 to 36 months, and only while you buy a new phone and stay on their plan.
- Real cash by PayPal, Zelle, Venmo or check
- Yours to spend anywhere, no strings
- We beat any competitor’s written quote by $2
- Spread over 24 to 36 monthly bill credits
- Only if you buy a new phone and stay on plan
- Leave early and the remaining credit disappears