Instant trade-in quote
Sell my One Action
Condition guide
How we grade every device that comes in, in plain English.
| Condition | What it means |
|---|---|
| Flawless | No scratches or scuffs anywhere. Screen and body look like new. Fully working, no cracks. |
| Good | Light, minor scratches or scuffs from normal use, none deep. No cracks or dents. Fully working. |
| Fair | Heavier scratches, scuffs, or a small dent, but no cracks in the glass or screen. Fully working. |
| Cracked screen | Cracked or chipped screen or back glass, but it still powers on and the touchscreen works. |
| Broken | Powers on but has a fault, a bad display, or a part not working (camera, buttons, Face ID). |
| Won't power on | Won't turn on or hold a charge. We still buy it for parts. |
At inspection
Common One Action issues we check at inspection
- Screen scratches or cracks. The Panda Glass used on the front is relatively durable but not scratch-proof. Scratches are common with daily use, and cracks can occur from drops.
- Battery degradation. As a 2019 device, the 3500mAh battery is likely to have degraded significantly, resulting in shorter battery life.
- Water damage indicators tripped. While it has a water-repellent coat, it's not waterproof. Accidental exposure can lead to internal corrosion, especially if the coat has worn off.
- Charging port issues. The USB-C port can accumulate lint or suffer wear, leading to intermittent charging or data transfer problems.
- Software glitches or performance slowdown. Older Android devices can experience lag, app crashes, or issues with updates over time.
- Camera module issues. While not a flagship, the camera system can develop focus issues or image quality degradation over time.
Real cash vs a carrier trade-in
Your One Action offer is paid as real cash you can spend anywhere. A carrier “trade-in” of a similar size is bill credit spread over 24 to 36 months, and only while you buy a new phone and stay on their plan.
- Real cash by PayPal, Zelle, Venmo or check
- Yours to spend anywhere, no strings
- We beat any competitor’s written quote by $2
- Spread over 24 to 36 monthly bill credits
- Only if you buy a new phone and stay on plan
- Leave early and the remaining credit disappears