Instant trade-in quote
Sell my Google Pixel 4
Condition guide
How we grade every device that comes in, in plain English.
| Condition | What it means |
|---|---|
| Flawless | No scratches or scuffs anywhere. Screen and body look like new. Fully working, no cracks. |
| Good | Light, minor scratches or scuffs from normal use, none deep. No cracks or dents. Fully working. |
| Fair | Heavier scratches, scuffs, or a small dent, but no cracks in the glass or screen. Fully working. |
| Cracked screen | Cracked or chipped screen or back glass, but it still powers on and the touchscreen works. |
| Broken | Powers on but has a fault, a bad display, or a part not working (camera, buttons, Face ID). |
| Won't power on | Won't turn on or hold a charge. We still buy it for parts. |
At inspection
Common Pixel 4 issues we check at inspection
- Screen burn-in on OLED display. Ghost images from status bar, navigation buttons, or keyboard visible on OLED panels after extended use, common on Pixel 4's P-OLED screen.
- Battery degradation below 80% health. The 2800mAh battery in the Pixel 4 often shows significant degradation after 2-3 years of use, impacting daily usability.
- Face unlock sensor malfunction. The Soli radar and IR sensors for face unlock can become unreliable or stop working entirely, a known issue with the Pixel 4 series.
- Ghost touch or unresponsive screen areas. Touchscreen digitizer issues can lead to phantom touches or dead spots, especially on devices that have been dropped or exposed to moisture.
- Cracked screen or back glass. The Gorilla Glass 5 build is durable but susceptible to cracks from drops, especially on the edges or corners.
- Software glitches or boot loops. While generally stable, some Pixel 4 devices can experience software instability, failing to boot properly, or getting stuck in update loops.
Real cash vs a carrier trade-in
Your Pixel 4 offer is paid as real cash you can spend anywhere. A carrier “trade-in” of a similar size is bill credit spread over 24 to 36 months, and only while you buy a new phone and stay on their plan.
- Real cash by PayPal, Zelle, Venmo or check
- Yours to spend anywhere, no strings
- We beat any competitor’s written quote by $2
- Spread over 24 to 36 monthly bill credits
- Only if you buy a new phone and stay on plan
- Leave early and the remaining credit disappears